Wormbog

I have had RenWeb installed on a Windows 2003 Terminal Server for about 8 months.  I have not run into many problems with it until recently.  The Terminal Server has become a great asset for us as we add more Macs to the network and continue to support older PCs.

RenWeb is not designed to run in a multiuser environment.  It installs to the root of C: by default and creates another folder in the root C: to store user files.  This creates a problem on a terminal server.  Multiple users logged in at the same time will start to overwrite each others data and the application will eventually report errors until you have to log out and back in to get it started again.

I called RenWeb on this issue today and did not get a great answer but at least was pointed in the right direction.  I was pointed to this support video for creating shortcuts to a server based install:
http://www.renweb.com/robohelp/wor9365lsiRWN/Shortcut_to_Server_Method.htm

Here is the solution I came up with watching the video:

1. Install RenWeb on the terminal server as normal
2. Navigate to C:\Documents and Settings\All Users\Desktop
3. Right click on the the RenWeb.com shortcut and select Properties
4. Change Start In to “C:\Documents and Settings\%username%”
5. Click OK

I considered creating a folder RWUser folder for each user but this allowed me to make the changes without having to add a folder for each user and should be future proof as we add additional users to the terminal server.  Now if RenWeb would only finish their web app we could move past having to install this Windows only application!